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Featured Articles
Peoplevine For Your Accounting Team - Learn the Tools, Predict Your Revenue and Follow Your Cash
This article highlights the latest components available to your accounting team to understand how they can find transactions, research transactions, review accounts receivables and more.
Posted By:
Jordan Gilman
Posted On:
March 19, 2021
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A Guide to Operating PeopleVine
I created a guidebook to help you operate the different features of PeopleVine. Check out this article to learn more.
Posted By:
Jordan Gilman
Posted On:
February 11, 2020
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New Feature
Change the Currency you charge in for GoCardless and Stripe
You can now charge people in their local currency by using our "switch currency" option when charging a transaction or subscription (for recurring billing).
Posted By:
Jordan Gilman
Posted On:
February 23, 2023
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What do the different subscription statuses do?
See what each status means so you know how our system will process the dues.
Posted By:
Jordan Gilman
Posted On:
March 31, 2022
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Managing Transactions that are Held for Review (Authorize.Net + GoCardless
When leveraging our integration with Authorize.net or GoCardless, you may notice some payments were saying processed, although they may not have been. This article surfaces a new feature to display when transactions are in processor review.
Posted By:
Jordan Gilman
Posted On:
January 25, 2022
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Adjust the Subscription Rate for Future Billing in a Few Clicks
Last year we built a (pandemic) feature to make it easy for you to adjust the next billing date for your members, as many of you comped them a few months. This year, we're helping you recoup and grow by enabling you to change the next billing rate.
Posted By:
Jordan Gilman
Posted On:
December 9, 2021
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Renew Someone's Failed Subscriptions (with add-ons) in One Charge After it Fails
Some of you know the painpoint of renewing someone's subscription that recently failed and they have multiple items on their subscription. This article explains about a new feature that allows you to charge those in one lump sum.
Posted By:
Jordan Gilman
Posted On:
September 23, 2021
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We will Automatically Retry Subscriptions that Failed 3 Days Ago and 7 Days Ago
In an effort to ensure you don't lose funds from members who's card failed during their recurring billing, our system will automatically retry the payment 3 day and 7 days after the first fail.
Posted By:
Jordan Gilman
Posted On:
August 13, 2021
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Set Member Perks to Issue on a Re-occurring Basis and to Sub Members (or not)
With our recent update to our Member Perks engine, you can now set a perk to re-issue on a regular basis. You can also control whether a sub member should receive this perk.
Posted By:
Jordan Gilman
Posted On:
May 27, 2021
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Capture up to 3 Months Past Due When Members Don't Renew After Billing Fails
We are in a weird time where members may feel that no or limited access to the club doesn't warrant dues, so you may find people waiting to pay/activate until you re-open. If they do, this new feature will prompt them to pay up to the last 3 months they were inactive/unpaid.
Posted By:
Jordan Gilman
Posted On:
May 11, 2021
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Peoplevine For Your Accounting Team - Learn the Tools, Predict Your Revenue and Follow Your Cash
This article highlights the latest components available to your accounting team to understand how they can find transactions, research transactions, review accounts receivables and more.
Posted By:
Jordan Gilman
Posted On:
March 19, 2021
Read Article
Adjust the Billing Date of Your Members with Two Clicks
With an ever-changing world and continuous lockdowns/business closures, we create a tool so you can easily push out the next billing date.
Posted By:
Jordan Gilman
Posted On:
February 10, 2021
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