Featured Articles

• Contactless Dining Experience - Let customers order from their phones for table side service. With our new Shop F&B capability, you can allow people to order from their phone while dining at your restaurant for a true contactless experience.

  Posted By:

  Jordan Gilman

  Posted On:

  July 10, 2020

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• Enable House Account for Your Members to Charge to their House Account On their CRM profile, you can enable the ability to checkout online by charging it to their house account.

  Posted By:

  Jordan Gilman

  Posted On:

  May 28, 2020

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• Offer Online Food Orders, Limited Availability Meals and Curbside Pickup with PeopleVine You have all the tools in front of you to provide a quick and efficient way to take orders, limit availability and offer curbside pickup.

  Posted By:

  Jordan Gilman

  Posted On:

  March 21, 2020

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• 

  Adding Your Member to a Ticket in Toast, Allowing them to Pay from their Phone Leverage this guide to train your employees how to add a member to a check when using Toast.

  Posted By:

  Jordan Gilman

  Posted On:

  October 28, 2020

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• 

  Troubleshooting Toast - Getting an Error Validating the Loyalty Account If you're getting an error "Error validating the loyalty account," it is most likely related to a change in the member's profile. Although an unlikely scenario, we wanted to ensure you knew how to handle.

  Posted By:

  Jordan Gilman

  Posted On:

  October 28, 2020

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• 

  Overview of the Integration with Toast POS System and PeopleVine As we have launched our integration with Toast, we wanted to highlight the overall features and experience.

  Posted By:

  Jordan Gilman

  Posted On:

  October 28, 2020

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• 

  Improvements to the Virtual POS - Tips, Discounts and More We recently made major updates to the Virtual POS and Commerce engine in an effort to ensure continuity between experiences along with providing better control and reporting on payment details.

  Posted By:

  Jordan Gilman

  Posted On:

  October 28, 2020

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• 

  Setup Access Rules with Public Descriptions in Sevenrooms to Allow Members to Book Specific Areas You can surface the type of reservation someone is booking by setting up access rules associated with public descriptions.

  Posted By:

  Jordan Gilman

  Posted On:

  October 22, 2020

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• 

  Create a Single Sign On Amongst All Your Sub-Domains on PeopleVine In the platform settings, you can enable a multi-domain cookie which will carry over member settings into your various sub domain names in PeopleVine.

  Posted By:

  Jordan Gilman

  Posted On:

  October 18, 2020

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• 

  Applying a Discount in the Virtual POS is Easier You can now apply a % discount or $ discount when taking a payment in the Virtual POS.

  Posted By:

  Jordan Gilman

  Posted On:

  October 15, 2020

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• 

  Setup a Dining Reservation with Specific Tables for Dining or Cocktails Allow your members to select what type of table they're looking for (e.g. cocktail, hightop, outside, etc.) by providing the table numbers within your dining page.

  Posted By:

  Jordan Gilman

  Posted On:

  October 8, 2020

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• 

  Setup Your Billing to Start on the 1st of the Month (or Year) When Enabling Prorated Billing on the Service We know you've been able to prorate members for quite some time, but only if you manually set them up. Now members can be automatically prorated depending on when they sign up or are approved.

  Posted By:

  Jordan Gilman

  Posted On:

  September 29, 2020

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• 

  Platform Updates 1st Half September 2020 We thought we'd share some of our notes on what was released so far in September.

  Posted By:

  Jordan Gilman

  Posted On:

  September 12, 2020

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