Override the Guest Pass E-mail with Template

You can replace the e-mail sent to a guest when a guest pass is issued while retaining the necessary links to ensure they can activate it.


You can setup a custom e-mail to send to a guest when a member invites them to your space.  To do this, go to Newsletters and setup a new notification.  Build the newsletter as you normally would (content, etc.) and then replace any variables with the following:

Guest receiving the pass
Customer : {        Id: number        First_Name: string        Last_Name: string        Full_Name: string    }
Customer who sent the pass
From: {        Id: number        First_Name: string        Last_Name: string        Full_Name: string    }
The transferred guest pass
Pass: {    Id: number    Serial: string    Pin: Number}
Message: stringPass_Url: stringSubject: stringDomain_Name: string
Example Usage:
Hi {@Customer.First_Name@},{@From.Full_Name@} has sent you a guest pass.To view this pass, visit: {@Pass_Url@}
Once the e-mail is completed, you can select to send out when a Guest Pass is issued.

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Posted January 12, 2024

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