Upgrade Your Simphony POS Connection to the Latest Version

Download the latest version of our Peoplevine Connect for Micros Simphony. We fixed a bunch of new flows (refunds, transfers, split payments, etc.) along with a new view for looking up members and profiles for best in class hospitality.


Please visit this article for how to install the Peoplevine integration on Micros Simphony.

In our latest version of Peoplevine Connect for Micros Simphony, we addressed some key flows to ensure data is syncing properly while ensuring your staff doesn't run into any roadblocks.  Here are a few of the items we addressed:

  • When a ticket is transferred to another room, we will void the original ticket.
  • When refunding a payment in Simphony, that payment will refund or void in Peoplevine.
  • You can split payments with members and non-members.
  • Handled different configuration on charging for tips.

As well, this latest release improves the way for looking up members and learning more about them.

When clicking on the Member button, the system will prompt the user to search for the member.

Your staff can search by first name, last name, mobile number, member number, email or any other combination of those items.  You can even search partial, for example enter the 1st 3 letters of their last name to get people who start with Gil

You'll be able to easily recognize the member with their photo as well as identifying if they have credits, a card on file or a discount will auto apply.

When you click on the profile, you will see additional data to help your waitstaff better service your member.

Simply click Select to add them to the check.  You can click on Member to then Remove the member and search for a new one.

We hope your staff and members enjoy their elevated experience!

Download Peoplevine Connect for Micros Simphony

To download the latest update, head to the URLs below, unzip the 2 files and then place these in the Handlers directory on each terminal. 

After clicking the link above, open the folder that contains your downloads.

Right click the file and then extract all.  Then hit extract to extract the 2 files.

A folder should open with these files.  Double click the folder to see the 2 files.

Right click on each file (individually) and go to properties.  At the bottom, check the box Unblock and then hit OK.

Once you have done this with both files, copy them both and then drop them in your Handlers folder (typically at C:\Micros\Simphony\WebServer\wwwroot\EGateway\Handlers).

Make sure Simphony is closed, otherwise you may get an error.  To close Simphony, go to Task Manager, fine ServiceHost and then end the task.

Once these are in place, start back up Micros Simphony.  When launched, click on the Member button to ensure you have installed v20220103.

If you do encounter any errors, make sure you downloaded and installed the right version.

The good news is, you won't have to do this again.  The next time we update Peoplevine Connect for Micros Simphony, we'll notify you of the update.   Then when you're ready to install it, you can simply search for member PV123 and we'll automatically update the terminal.  Just make sure you exit and re-open Simphony to apply the update.

If it's already updated it will tell you the version is up to date.

Additional Help Tutorials

Find more ways to grow on PeopleVine.

Setup a Temporary ID for Hotel Guests

You can allow hotel guests to act as a member during their time at your property by leveraging these settings.

Posted May 23, 2023

We've updated the Scheduler Engine with some New Features

Check out these additions that will increase the functionality of your schedulers.

Posted May 22, 2023

Send E-mails Prior to An Appointment, Reservation or Event with Pre-Arrival Campaigns

A new campaign type is set up for pre-arrivals, allowing you to send messaging to a person prior to them arriving for their appointment, reservation or event.

Posted May 2, 2023

Change the Currency you charge in for GoCardless and Stripe

You can now charge people in their local currency by using our "switch currency" option when charging a transaction or subscription (for recurring billing).

Posted February 23, 2023

We Are Expanding Our Platform for Global Capabilities including Country Codes

We updated our platform to store the country code when storing a person's phone number or mobile number. This will assist with ensuring your data is properly formatted, plus more!

Posted February 21, 2023

Register Your Twilio Account for A2P 10DLC Registration with the Carriers to Ensure Delivery

Due to requirements in the US, all clients using Twilio to send SMS to US based customers must register their business and campaigns for outbound messages.

Posted January 6, 2023

Peoplevine is Live on the Toast Marketplace for 1-click Enablement

We've made it easier for you to activate Peoplevine with Toast by using the standard integration.

Posted December 9, 2022

Track an Alternate ID for Membership Card Scans and Identify Primary Membership

We made some updates to the membership experience by adding an alternate ID used to ensure keycards and other IDs are scannable in our platform along with flagging the primary membership.

Posted November 29, 2022

Login with Azure MFA to Enable Secured Azure Active Directory Login

You can now login to Peoplevine with your Azure Active Directory account in addition to your email and password or force the user down MFA only.

Posted September 21, 2022

Approve Multiple Applications at Once or Change the Person on the Application

With our new updates to the application engine, you can now approve (or reject) multiple applicants at once along with the ability to re-assign a CRM record to an application.

Posted August 19, 2022

Connect Your Stripe Account to Peoplevine

Follow the new flow to setup your Stripe connection using our v2 rails.

Posted August 2, 2022

Setup Your Global Network to Create Seamless Reciprocity Between Clubs

Once you've been approved and added to the Global Network, you'll be able to auto-enroll your members into all clubs linked to that Global Network. If your member resigns, then their Global Network access is also revoked.

Posted July 1, 2022

Updated GoCardless Flow and Connection

Connect your GoCardless account to Peoplevine to enable direct debit and bank transfer capabilities.

Posted June 9, 2022

Click Out to Send an SMS Message with a Pre-set Body

Need someone to click a link to send an SMS with a pre-defined body? For example if someone wants to text Valet to get their car.

Posted June 9, 2022

Updated Bookings Page with Appointments, Reservations, Events and Classes on One Screen

We updated the /account/bookings page to display both upcoming appointments/reservations along with event/class registrations.

Posted May 31, 2022

© Peoplevine 2023. Powered by PeopleVine. Terms of use | Privacy & cookies