Setup Access Rules with Public Descriptions in Sevenrooms to Allow Members to Book Specific Areas

You can surface the type of reservation someone is booking by setting up access rules associated with public descriptions.


If you are looking to enable your members to choose from a variety of seating areas or services that you offer, you can do this by following these steps.


To set this up in SevenRooms they'll need to create specific Access Rules for each area, and then include a "Time Slot Description" within the Public Description section for each. You can do this by following the linked instructions below.

Access Rules

Public Descriptions

Once both of those are setup, PeopleVine should now be able to surface the individual availability with the timeslot descriptions. 


Some Tips:

Why is there still availability after someone booked a time?
Looks like your access rule for the Parlor was pointed towards the Parlor Seating area, which contains tables 50-55. Therefore, if you only made one reservation, the time and date would still be available as there are additional rooms still available in the access rule. If you wish to offer reservations table by table, you'll need individual access rules for each.

How do I customize the confirmation email?
To customize the booking confirmation email to include the area, you can either update the Custom Booking Policy on the Access Rule side, or you can head to General Settings and choose "Seating Area" under option fields to display:

Why aren't the slots showing up on my Member Portal?
Change the Audience in the Access Rule to PeopleVine instead of Reservation Widget.  When set to PeopleVine, it will display in your member portal enabling your members a single sign on experience, along with keeping it private to members only. 

Why are members able to book anywhere?
Additionally, your deck access rule is not limited to the Deck Seating Area. In utilizing these separate public descriptions, it's important to route these to their specific areas:

Right now, without that restriction, reservations can be booked anywhere in the active floorplan. 

Where do I see the area they selected?
You should be able to view the space they selected in the reservation notes.  

How do I manage capacity?
Pacing on the shift is the source of truth--if you set pacing on the shift to 12, you cannot ever book more than 12 covers at any particular seating interval. If you change the pacing on the Access rules you can only ever decrease (ie only want to allow 8 covers to book online, leaving 4 covers bookable internally), you can never override the pacing set on the shift.

And the shift pacing covers all available seating areas.

Additional Help Tutorials

Find more ways to grow on PeopleVine.

Improvements to Refunding Event Tickets

We made some improvements to refunding event tickets to streamline the process.

Posted November 25, 2020

Know How we Charge Service Fees and Taxes on Subscriptions

We wanted to share with you how we charge taxes and service fees on subscriptions, membership initiation fees and more.

Posted November 19, 2020

Updated PDF Receipt, Better Subscription Billing Reporting and More

We made some updates to our transaction and subscription engine we thought we should share.

Posted November 19, 2020

Process Payments in PeopleVine Using their Square Card on File

When you connect to your Square POS, you enable the ability to process payments to a member's card on file at the POS. This tutorial will show you how they can register it and how it works in PeopleVine.

Posted November 10, 2020

Adding a Card on File at the POS for Square

We recommend you having your members register their card on file at your POS for the most secure and cost-effective way for charging for orders and other items in PeopleVine.

Posted November 10, 2020

Your Members Can Register their Card on File with Square from the Member Portal

Your members are able to add a payment on file to be leveraged at the Square POS.

Posted November 10, 2020

Connect Your Square POS for Order History, Loyalty, Card on File and More

With our integration to Square you can track member spend to their CRM profile in PeopleVine while enabling a secured way for registering your card on file at the POS.

Posted November 9, 2020

Syncing Your Customers, Members and Orders with Square

With our Square integration, you can ensure that your CRM in PeopleVine has the latest data on your customer's behaviors, while ensuring your members are ready in the Square POS.

Posted November 9, 2020

Enable a Webhook to Automatically Tag a Person with an Attribute

You can trigger a webhook to automatically attach an attribute to the person's profile.

Posted November 4, 2020

Get a Quick Glimpse of Your Commerce Revenue by Category

If you're POS is connected to PeopleVine or you're leveraging our eCommerce, you can now get a quick glimpse of how a specific category is performing.

Posted November 2, 2020

Adding Your Member to a Ticket in Toast, Allowing them to Pay from their Phone

Leverage this guide to train your employees how to add a member to a check when using Toast.

Posted October 28, 2020

Troubleshooting Toast - Getting an Error Validating the Loyalty Account

If you're getting an error "Error validating the loyalty account," it is most likely related to a change in the member's profile. Although an unlikely scenario, we wanted to ensure you knew how to handle.

Posted October 28, 2020

Overview of the Integration with Toast POS System and PeopleVine

As we have launched our integration with Toast, we wanted to highlight the overall features and experience.

Posted October 28, 2020

Improvements to the Virtual POS - Tips, Discounts and More

We recently made major updates to the Virtual POS and Commerce engine in an effort to ensure continuity between experiences along with providing better control and reporting on payment details.

Posted October 28, 2020

Setup Access Rules with Public Descriptions in Sevenrooms to Allow Members to Book Specific Areas

You can surface the type of reservation someone is booking by setting up access rules associated with public descriptions.

Posted October 22, 2020

© PeopleVine 2020. Powered by PeopleVine. Terms of use | Privacy & cookies