Whether you're using the "House Account" option on the POS or invoicing your members for event tickets, services, etc., you have been accumulating quite a bit of Account Receivables that were only visible on a person by person basis or a list of all invoiced transactions. With the latest updates you can now see your running tab in real-time and ensure they're closed out to their payment on file each month.
Viewing Your Account Receivables
You can view your account receivables under its quick link under Sell > Transactions.
You can also find this report within the Reporting Dashboard.
or by going to https://control.peoplevine.com/reporting/receivables.
Make Sure They're Closed Out Monthly
You can enable the auto sweep, designed to automatically close out the open invoices on the 5th of each month. It will accumulate all open invoices and charge it to any payment method on file.
You can enable this feature in the platform settings.
We will process all open invoices into a single charge, mark all invoices as paid and then notify your customer with a link to view thier payment.
Handling Exceptions
When the monthly job runs, the payments will show up in the "View Transactions" section and flagged as status "payment". This will signify that a payment was made, however the original transactions (that were invoiced) will now reflect as processed and add to your overall totals. The payment is merely for reference and/or refunds.
If their end of month payment fails, you can view this by going to the CRM and viewing all notes. Then search by Note Type: Billing Related to get a list of people who failed.
If you would like to reprocess these charges, view their CRM profile, click on view their transactions and filter by Invoices only.
When doing this, you will now see a button to process all payments.
