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Your credit card processor may have additional controls to manage fraud. Follow these steps to ensure billing transactions aren't blocked.
When setting the fraud thresholds in your payment processor's platform, please adhere to the following best practices:
CVV RestrictionsIn order for recurring billing to process, you will need to remove the option that requires you to include the CVV. You still want to validate the CVV, but you do not need to require this. The PeopleVine front-end UI will require the CVV for first-time credit card use, but we do not store it for future transactions, therefore it can not be required if you use recurring billing.
IP Address LimitationsIf you put IP address limitations, please make sure you include the following IP addresses from our server.
Required FieldsWhen processing payments in PeopleVine, we will always require the billing address (address and zip code) and CVV from your end users. However, these fields are not required when your staff uses the Control Panel.
Find more ways to grow on PeopleVine.
Follow these steps to configure your Salto to auto Check-In members when they use a Salto keycard.
Unveiling Peoplevine's Member Statements & Billing feature: a comprehensive tool ensuring utmost transparency, simplicity, and efficiency in every financial transaction for both members and operators.
Dive into Peoplevine's My Schedule Timeline View: a feature designed to bring unmatched convenience and clarity to members' and guests' schedules, centralizing everything from dining to events.
Experience the perfect synergy of Peoplevine and Book4Time: a collaboration that transforms spa and wellness bookings, merging front-end engagement with backend efficiency.
Discover how PeopleVine's "Global Network" solution is set to revolutionize the hospitality industry by unifying brand experiences across multiple properties, whether globally or within a local region, offering members a seamless digital experience and granting operators unparalleled insights.
You can replace the e-mail sent to a guest when a guest pass is issued while retaining the necessary links to ensure they can activate it.
We updated the Transaction Reporting screen to provide you with the data necessary to provide a glimpse at your revenue and the necessary data to audit your financials.
When a charge is processed through your POS, the charge may be Authorized until we capture the tip or at the end of day to handle refunds or changes. In this case, you can now set the time as to when we will process your authorizations.
Follow these steps to connect Peoplevine with your Alliants account for messaging.
You can enable your membership tier to be for members between certain ages, when they past that age, they will automatically migrate to the next age tier.
This article will overview how to setup your brand and campaigns for broader/better delivery.
You're able to select which types of transaction items you want to sync to Quickbooks.
Once your Spa and Wellness feature is enabled, you need to configure the following to display on your member portal.
You can allow hotel guests to act as a member during their time at your property by leveraging these settings.